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My Area Shops

Case Study

My Area Shops

Case Study: Digital Transformation at ACII Solutions Pvt Ltd with MyAreaShops Web Portal & Mobile Apps

Introduction

The rise of hyperlocal commerce has revolutionized how customers shop and how vendors reach them. ACII Solutions Pvt Ltd envisioned a platform that could connect local area shops with customers through a digital channel, enabling fast, reliable, and convenient deliveries across Mumbai.

To bring this vision to life, we developed MyAreaShops – a B2B eCommerce solution with dedicated mobile apps for customers and vendors, a centralized distribution model, and a multi-level admin portal for complete control.

Client Profile

Organization: ACII Solutions Pvt Ltd
Industry: B2B eCommerce / Hyperlocal Delivery
Location: Mumbai, India
Software Type: Web Portal & Mobile Apps
Software Name: MyAreaShops
Development Platform: PHP / MySQL, PhoneGap

Business Challenge

ACII Solutions Pvt Ltd aimed to disrupt the local shopping ecosystem with a digital-first solution. Their challenges included:

  • Creating a platform to connect vendors and customers in a local area delivery model.
  • Managing multiple distribution hubs across Mumbai efficiently.
  • Enabling different user journeys – one for customers and another for vendors.
  • Requirement for a multi-level admin panel to handle operations, users, orders, and logistics.
  • Need for scalability to handle high transaction volumes across regions.

They required a robust, scalable, and user-friendly system that could handle complex workflows while providing a seamless experience to all stakeholders.

Solution Delivered

We designed and developed MyAreaShops, a complete B2B eCommerce ecosystem comprising:

  • Customer Mobile App – Easy browsing, product selection, ordering, and real-time delivery tracking.
  • Vendor Mobile App – Vendor onboarding, inventory management, order acceptance, and sales tracking.
  • Distribution Hub Integration – Streamlined hub management to ensure smooth order fulfillment across Mumbai.
  • Admin Web Portal – Multi-level access for super admins, hub managers, vendors, and customer support.

Key Features Implemented:

  1. B2B & Hyperlocal E-Commerce – Connecting local shops with nearby customers digitally.
  2. Separate Apps for Customers & Vendors – Ensuring tailored experiences for both sides.
  3. Real-Time Order Tracking – From shop to hub to delivery.
  4. Inventory & Catalog Management – Vendors can update stock and product details easily.
  5. Multi-Level Admin Panel – Different roles and permissions for effective monitoring and control.
  6. Analytics & Reporting – Business intelligence for hubs, vendors, and overall operations.

Implementation Approach

  1. Requirement Workshops – Detailed discussions with ACII Solutions team to capture all business scenarios.
  2. System Architecture – Designed a distributed model to integrate customers, vendors, hubs, and admin in a unified ecosystem.
  3. Development – Built using PHP/MySQL for the backend and PhoneGap for cross-platform mobile app development.
  4. Integration – Connected distribution hubs with real-time order flows.
  5. Testing & Quality Assurance – Stress-tested with high-volume data to ensure scalability.
  6. Deployment & Training – Phased rollout across hubs with hands-on training for vendors and admin users.

Business Impact

The launch of MyAreaShops created a significant transformation for ACII Solutions Pvt Ltd and the local retail ecosystem:

  • Digital Empowerment of Vendors: Local shops could now sell online without heavy investments.
  • Convenience for Customers: Easy access to nearby shops with quick delivery options.
  • Operational Efficiency: Distribution hubs streamlined order fulfillment and delivery logistics.
  • Centralized Control: Admin portal allowed smooth operations across multiple hubs and vendors.
  • Scalable Model: System architecture allowed rapid onboarding of new vendors and expansion across regions.

Client Testimonial (Optional Placeholder)

“MyAreaShops has helped us bridge the gap between local vendors and customers. The dual mobile apps, distribution hub integration, and powerful admin panel gave us the control and scalability we needed to grow.”
– [Spokesperson, ACII Solutions Pvt Ltd]

Conclusion

The MyAreaShops project demonstrates how digital transformation can empower hyperlocal commerce by building an ecosystem that benefits vendors, customers, and administrators alike.

With its B2B eCommerce model, dedicated apps, and multi-level control, ACII Solutions Pvt Ltd has set a strong foundation for the future of local retail and delivery in Mumbai.

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