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Bhau Korde Super Shop

Bhau korde super shop case study
Case Study

Bhau Korde Super Shop

Case Study: Digital Transformation for Bhau Korde Super Shop

Client: Bhau Korde Super Shop
Project: E-Commerce Portal & Mobile App Development
Software Type: eCommerce Portal & Mobile App
Development Platform: PHP-Laravel, MySQL, Android, iOS
Software Name: bksupershop.com

About the Organization

Bhau Korde SuperShop is a leading supermarket with a loyal customer base. They were looking to expand their operations digitally, enabling customers to order products online while keeping inventory synchronized with their physical store. Their goal was to enhance customer convenience and grow their delivery services to reach more users.

Challenges

Bhau Korde SuperShop faced multiple challenges in their digital expansion journey:

  1. Disconnected Inventory Systems: The store’s POS system was not connected to any online platform, resulting in discrepancies between in-store and online inventory.
  2. Limited Online Reach: Existing customer engagement was largely offline, and they wanted to attract new customers via digital channels.
  3. Operational Inefficiencies: Manual updates of product availability and stock levels created errors and delays.
  4. Scalability Issues: The supermarket needed a scalable solution that could support growing online orders and deliveries.

Solution

ACE SnWS provided a comprehensive digital transformation solution that included:

1. E-Commerce Portal Development

  • Developed a robust online portal (bksupershop.com) using PHP-Laravel and MySQL.
  • Ensured an intuitive, user-friendly interface for customers to browse products and place orders.
  • Implemented secure payment gateways and order tracking features.

2. Mobile App Development

  • Delivered Android and iOS apps for both regular and new customers.
  • Features included real-time product availability, personalized recommendations, and push notifications for offers.
  • Designed a seamless checkout experience with integrated payment solutions.

3. Inventory Synchronization

  • Developed internal APIs to connect the online store with the in-store POS system.
  • Implemented Robotic Process Automation (RPA) to automatically sync inventory levels in real time.
  • Eliminated manual stock updates, ensuring accuracy across platforms.

4. Digital Marketing Support

  • Provided a digital marketing solution to expand reach, targeting both existing and potential customers.
  • Campaigns included email marketing, push notifications, and social media promotions to drive online orders.

Implementation Process

  1. Requirement Analysis & Planning:
    Conducted a detailed study of Bhau Korde SuperShop’s existing processes and digital needs.
  2. Design & Development:
    Created wireframes, UI/UX designs, and developed both portal and mobile apps.
  3. Integration & Automation:
    Implemented APIs and RPA bots to automate inventory synchronization between POS and eCommerce portal.
  4. Testing & Deployment:
    Performed rigorous testing to ensure system stability, accuracy, and performance before going live.
  5. Marketing & Customer Engagement:
    Launched digital marketing campaigns to promote the new online portal and apps.

Results

  • Real-Time Inventory Sync: Automatic updates between POS and online store reduced stock discrepancies by 90%.
  • Increased Online Orders: Online and app orders saw a 70% growth within the first 3 months.
  • Operational Efficiency: Staff saved several hours per week previously spent on manual stock updates.
  • Expanded Customer Reach: Digital marketing campaigns attracted new customers and increased repeat purchases.

Technology Stack

  • Backend: PHP-Laravel
  • Database: MySQL
  • Mobile Apps: Android, iOS
  • Automation: RPA for inventory synchronization
  • Other Tools: Internal API development, digital marketing platforms

Key Takeaways

Bhau Korde SuperShop’s transformation highlights how a traditional retail business can successfully embrace digital solutions:

  • Integrating POS with eCommerce systems ensures accuracy and reliability.
  • Mobile apps enhance customer engagement and convenience.
  • Digital marketing amplifies reach and drives growth.
  • Automation reduces manual effort and operational errors.

Conclusion

Through ACE SnWS’s end-to-end digital transformation solution, Bhau Korde SuperShop successfully bridged the gap between their physical store and digital presence. The supermarket is now equipped with a scalable, automated, and customer-friendly system, enabling it to expand deliveries, attract new customers, and grow revenue.

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